legal

Fastah Website Privacy Policy

Updated on 15th May, 2018

Summary

This privacy notice relates to Fastah's publicly-accessible websites, not our developer products and services or our account portal. Go here for that privacy notice .

We collect data that you give us when you complete web forms on our website and we use that data for the reasons you gave it to us, like when you fill out a form to “Request a Demo,” we use that data so you can talk to the demo team. We also use cookies to collect data automatically about your use of our website or for advertising. Check out our cookie policy here

In order to make demo and chat tools work for you, we share the data we collect from you with service providers for Fastah or if we’re legally required to share it with someone outside of Fastah.

Your data is transferred to the U.S.

What data we collect, how we collect it and why

Data you give to us directly. On some places on the Fastah Site, you can fill in a web form to share your data with us directly, such as on our “Request a Demo” page or on our “Contact Support” page. We collect the information you provide in response to those web forms. Occasionally, we may also offer opportunities for you to share your data with us such as through a survey, to sign up for a newsletter, or to register for or receive details about an event we are sponsoring. If you participate in those surveys, sign up for a newsletter, or register for an event, we will collect the information you provide to us in doing so.

Check out our Developer Products and Account Portal Privacy Policy for details about what data Fastah collects from you when you sign up for an account or login to your account and how we use that data.

Data we collect from you automatically. When you visit the Fastah Site, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies. Want more details on our use of cookies and tracking technologies? Click here

Who we may share your data with

Unless you give us your permission, we don’t share data we collect from you with third parties, except as described below:

Third-party service providers or consultants. We may share data collected from you on the Fastah Site with third-party service providers or consultants who need access to the data to perform their work on Fastah's behalf, such as a website analytics company or our third party advertising partners. These third party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances that they will appropriately safeguard the data.

We use Intercom for chat support and tracking communication. You can find more information about Intercom’s privacy policy at https://www.intercom.com/terms-and-policies#privacy

We use Google Analytics to measure website, app, digital and offline data to gain customer insights. You can find more information about Google Analytic's privacy policy at https://www.google.com/analytics/terms/us.html

We use Google Maps APIs which is a collection of services that allow Fastah to include maps, geocoding, places, and other content from Google in Fastah Services. You can find more information about Google's privacy policy at https://policies.google.com/privacy

Compliance with Laws

We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of the Fastah Site or our services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If Fastah is required by law to disclose any of your data that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. Further, we object to requests that we do not believe were issued properly.

Affiliates. We may share data collected from you from the Fastah Site with our affiliates. We all will only use the data as described in this notice.

Business transfers. If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you through our website may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor of Fastah may continue to use the data we collect from you through our Site as described in this notice.

Aggregated or de-identified data. We might also share data collected from you from the Fastah Site with a third party if that data has been de-identified or aggregated in a way that does not directly identify you. We do not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.

How we secure your data

We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

Information from Children

We do not knowingly collect any personal information directly from children under the age of 13. If we discover we have received any personal information from a child under the age of 13 in violation of this Policy, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any information from or about anyone under the age of 13, please contact us at privacy@getfastah.com

International Operations and Transfers Out of the European Economic Area and Switzerland

Please note that when you visit the Fastah Site, your data may be sent to the United States and possibly other countries. We store data about Fastah Site visitors on servers located in the United States, and we may also store this data on servers and equipment in other countries.
Fastah does NOT currently self-certify compliance to the EU-US and Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce, but intends to do so in the future.

You may NOT use the Service if your business or your users are located in EU or Switzerland.

This Agreement will be updated when Fastah self-certifies compliance the above conventions.

How to make choices about your data

Deletion, access, and changes to your data. To request deletion of, access to, or to make changes to data we’ve collected from you via the Fastah Site, email us at privacy@getfastah.com. Please note that even if you request that we delete data we’ve collected from you, we may still retain data collected from you in an aggregated or anonymized form that does not identify you. We also will not delete your data if we are legally required to maintain it.

Promotional communications. If you are receiving promotional emails from us, you can choose to stop receiving those by following the unsubscribe/opt-out instructions in those emails. You can also opt-out by contacting customer support.

Cookies and tracking technologies. How you make choices about cookies and other tracking technologies depends on the type of cookie or tracking technology being used. For details on how to manage your preferences for cookies and tracking technologies, please check out our Cookie Notice.

Get in Touch

You may contact via email at privacy@getfastah.com. Or, you may write to us at the address listed below:

Blackbuck Computing Inc, 3500 S Dupont Hwy Dover Delaware USA 19901